How to Contact Declaree Support

Need help with Declaree? Our Support Team is here to assist with technical issues, troubleshooting, and product questions. Who you should contact depends on your role and situation:

Employees (Non-Administrators)

If you’re not an administrator in Declaree, reach out to your internal Declaree administrator first. They are responsible for answering your questions or, if needed, contacting Declaree Support on your behalf. Use the Info → Contact Support button in the right corner of the webpage to email them.

Onboarding Customers

If your organization is still in onboarding:

Contact your Customer Experience Manager (CEM).
Let your CEM know who in your organization will act as the main contact for our Support Team.

Existing (Live) Customers

If your organization already uses Declaree:

Support requests must come from your company’s designated contact person.
If you’re not yet registered as a contact, ask your internal contact person to request that Declaree Support adds you.
Support channel for administrators: Submit a request via the Mobilexpense Support Portal